Support
Contact BriefMeet
Need help with an account, upload, transcript, export, billing, or security question? Send us the details and we will help you get unstuck.
Email Support
Email support@briefmeet.io with your account email, a short description of the issue, and any relevant file or export details.
Owner task before launch: configure DNS and create the support@briefmeet.io mailbox or forwarding rule so this address receives mail.
Account and login
Password resets, blocked accounts, account security, and sign-in issues.
Uploads and exports
Large files, failed processing, retry behavior, SRT/VTT/PDF/Word exports, and download questions.
Billing and plans
Checkout, Unlimited activation, yearly billing, and plan questions.
Before You Write
Many product questions are answered in the FAQs. For privacy, terms, or security details, review the Privacy Policy, Terms, or Security page.